Cathedral of Seville: from the mobile audioguide to the smart guide


4 December, 2019

Cathedral of Seville: from the mobile audioguide to the smart guide

Since this monday, the Cathedral of Seville and the Church of the Divine Saviour offer an audioguide for mobiles. It mirrors the traditional audioguide model, with a numeric keyboard to search for specific content but with the advantage of being a smartphone, a device used every day by almost every visitor. This is the first version of an app that, from this day on, will evolve to become a smart multimedia guide. Let’s go through the different stages of this new technological project we started at GVAM:

Stage 1: Mobile audioguide

Nowadays, the Cathedral and Church of the Divine Saviour audioguides include 40 and 44 audios respectively,  created before GVAM’s appearance in the project. These are available in 5 languages: Spanish, English, French, German and Italian. There’s also a children’s version in Spanish and English, with 21 and 18 audios each.

In this stage, the interaction of guests with the app will be evaluated. In order to plan the following production stages, results of surveys can be used to analyze the level of satisfaction with the content.


Stage 2: Audioguide with interactive map, available for download

Between January and February 2020, the audioguide will include an interactive map and will be connected to the GStats statistics system to measure the activations of each content and the users’ satisfaction with them. Between February and May 2020, we plan to widen its availability through the iOS and Android stores.

Stage 3: Smart multimedia guide

The final goal of this process is to offer a smart multimedia guide for the Cathedral and the Church of the Divine Saviour, also available for mobiles to make the most of these devices. This will take place between May and June 2020. The guide will include new audio and video content, historical images, high quality pictures, subtitles and other accessible resources like sign language, to offer visitors an enhanced experience. In addition, the app will be available in 10 languages.

The guides of the Barcelona Cathedral, Mallorca Cathedral, the recently launched Santiago Cathedral app or the Gaudi Palace interactive guide (which is currently working on a gamification-based activity for schools and families), are examples of the usefulness of this type of tool for ecclesiastical sets.

The different studying, testing and preparation stages, in which GVAM will be working closely with the Cathedral of Seville and the Church of the Divine Saviour staff, seek to creating a tool that adapts to the preferences of the monuments’ more than 2 million annual visitors. We will share more news about it very soon!